Need Help? Let's Sort It Out.
How We Help
Not sure which Los Angeles tour is right for you? Need to change a booking you already made? Send us a message and a real person on our team will help. Everything you send through this website is read by the people who can answer it, so you won't be passed around.
Managing Your Booking
- Haven't received your confirmation? Check your spam folder first. If it isn't there, use Manage Booking to have your ticket sent again.
- Want a different date? Send your booking reference and the date you would like and we will check availability for you.
- Travelling with a big group? Contact us before booking and we will look at what the operator can offer.
- Need extra assistance? Tell us about mobility, access or dietary needs ahead of time so the operator can prepare.
Cancellations and Refunds
With Ticket Assurance, Cancellation up to 24 hours before the scheduled tour. Without Ticket Assurance, Cancellation up to 48 hours in advance.
If the operator cancels a tour for weather or safety reasons, you can choose a new date or a refund. The complete rules are in our Refund Policy.
Contact Information
Frequently Asked Questions
What are the best tours in Los Angeles?
Popular options include Hollywood sightseeing, celebrity-home tours, city tours, theme parks, helicopter experiences and coastal outings. The best choice depends on your interests and available time.
Should I book Los Angeles tours in advance?
Booking ahead can help you plan around preferred departure times, particularly for popular attractions and experiences. Check each tour's current availability and terms.
How long should I allow for a tour?
Short sightseeing tours may take a few hours, while theme parks and some day trips can take most of the day. Check the duration listed on each tour before booking.
Are hotel pick-up and drop-off included?
Transport arrangements vary by tour. Review the meeting point and inclusions on the individual tour listing before confirming.
Can I change or cancel a booking?
Change and cancellation policies vary by experience and provider. Review the applicable terms before completing a booking.
How do I receive my tickets?
After you pay, you get a 'payment received' email straight away. Your e-ticket follows in a separate email once it has been issued, usually within a few hours.
What is Ticket Assurance?
An optional add-on at checkout for $5.93 per guest. It lets you claim a refund or move your booking to another date if your plans change. See our refund policy for the full terms.
Send Us a Message
Questions about departure times, accessibility, group bookings or a specific tour? Send the details and our team will reply by email.